How we handle your data

What we collect

• Account information Name, email, and organization when you sign up.
• Usage data How you interact with the platform—which features you use, how often, and general patterns that help us improve.
• Model and simulation data The models you build and the data you upload to run simulations. This is your data.

How we use it

• To provide and operate the Veydra platform
• To improve our features and user experience
• To communicate about your account, updates, or support requests
• To develop new capabilities based on aggregate usage patterns

What we don't do

• We never sell your data to third parties
• We never share your models or simulation data with advertisers
• We never use your proprietary data to train models for other customers
• We never access your data except to provide support you've requested

Your rights

You own your data. You can:

• Export your models and data at any time
• Request deletion of your account and all associated data
• Update your personal information through your account settings
• Opt out of non-essential communications

Security

We take security seriously. Your data is:

• Encrypted in transit and at rest
• Hosted on secure cloud infrastructure (Google Cloud Platform)
• Protected by industry-standard access controls
• Backed up regularly with secure retention policies

Cookies

We use cookies across veydra.io, app.veydra.io, docs.veydra.io, and our demo environments. When you first visit, a consent banner lets you choose which categories to allow. You can change your preferences at any time using the "Manage Cookies" link in the footer.

Essential cookies

Required for the platform to function. These handle authentication, security (including App Check), and remembering your consent preferences. They cannot be disabled.

Analytics cookies

Help us understand how visitors use the site by collecting anonymous usage data through Google Analytics. This data helps us improve the platform experience. These are only set if you consent.

Marketing cookies

Used to understand engagement patterns so we can provide relevant content and communications through Mautic. These are only set if you consent.

Questions?

If you have questions about your privacy or want to exercise any of your rights, contact us at [email protected].

For the complete legal terms governing your use of Veydra, see our Terms of Service.

Last updated: March 2026